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Testimonials

Fresh Grounds

Just a few words to let you know that Fresh Grounds is going into year eight safely in the black. Our training program is thriving and we have sent some of our kids off to full time employment which, of course, is the goal. Instantwhip has been a part of our success not only for your pricing, but also the quality of your products. I have to cite Stony Creek Dairy and Grandma’s Bakery as top of the line, and At Last Soups have helped our bottom line. We are constantly bombarded by other venders and we politely turn them away. You have no competition as far as Fresh Grounds is concerned. Carolyn is so cheerful, and a pleasure to talk to, and of course everyone loves Susan. Mike is pretty amazing, knowing where everything goes, rotating, and tracking our growth. In the times we’ve messed up, or in an emergency, the situation has been addressed immediately. The best part of doing business with Instantwhip is that you “get us”. What I mean by that is we all feel that you’re not just our vendor but our partner. Thank you so much for everything you do for us.

Warmest Regards.

Anne Mayers, Manager

Fresh Grounds, St Paul, MN

Turkey Hill Dairy

I have worked with Bob and the entire team at Instantwhip in Landover for over 3 years. Through our manufacturer/distributor relationship we have been able to saturate the Baltimore Washington market with our beverages, bulk ice cream, and soft serve mix. The Instantwhip team has been responsive to my needs and do what is necessary to grow the business. The Instantwhip team is highly knowledgeable and are dedicated to customer service. From past experience I have not seen a distributor that shares the passion I have about the Turkey Hill brand. Without the hard work and dedication of Bob and his team we would not have such a dominant presence in the retail market or local accounts. I look forward to continue working with Instantwhip Baltimore.

Rodney J Paige, Key Account Executive

Turkey Hill Dairy

Duff's Dogs

We started out 3 years ago as a fast food restaurant in Chicago. Through our partnership with Instantwhip we won 2nd place in the City of Chicago for the best ice cream restaurant in 2011. We have expanded our ice cream from soft serve to now add scoop ice cream. We have over 35 milk shake flavors and the ease and excellent customer service we have with Instantwhip is without question the number 1 reason we are able to sustain this. The ease of working with everyone at Instantwhip helped expand and simplify our ordering and delivery of products. They have gone above and beyond to help make the day to day responsibilities easier while saving money. You will have challenging years when you open a large restaurant but a partner like Instantwhip greatly improves your odds of being successful.

The Duffy Family, Owners

Duff’s Dogs, Chicago, IL

Joe & Ross Ice Cream/J&R Dairy

Over the past few years I have been working directly with Ben Lewis at Instantwhip Chicago to develop a strong working and supply relationship to continue to build our foodservice distribution. Joe & Ross / J&R have been in the distribution business since the 60’s. Our routes cover all northern through central Illinois and northern Indiana. Ben Lewis has and continues to be very instrumental with his knowledge, salesmanship, and complete follow through that we at Joe & Ross / J&R have moved all of our foodservice accounts to the Instantwhip ice cream mixes. We have also moved all of our soft serve yogurt customers over to Ambrosia. In addition, we are building a strong following with our customers with the 17 oz. can whip cream. We continue to explore other Instantwhip products for our customers. I look forward to our continued relationship which continues to be a win win for Joe & Ross / J&R and Instantwhip Chicago.

Walt Connelly

Executive Director Foodservice

Joe & Ross Ice Cream/J&R Dairy, Cicero, IL

Jitter’s Café

Jitter’s Café has been a long time customer with Instantwhip-Rochester. They are always flexible to accommodate us with our needs. Their staff has given us tremendous service throughout the years. We started off with 1 shop and with the assistance of Instantwhip-Rochester we have now opened 2 other shops. They made the transition go so smoothly with their help. They did this with assistance on what to order, when we would need the product to open, and even how much product we should start out with. I feel that their team has helped make us the successful business that we are.

Michelle McElwain - Manager

Jitter’s Café, North Chili NY

Pan Gregorian of Connecticut

We have been doing business with Instantwhip-Connecticut for around 35 years. The level of customer service from Lisa and everyone in the order department is always pleasant and professional and care is taken to make sure our orders are correct. The general manager Bob’s #1 priority is to make sure we have the products that we need to be profitable and successful. Our salesman Mike can be counted on to keep us aware of any new products. We cannot forget our driver Nolan. You can’t ask for a more dependable, dedicated driver making sure our order is on time and accurate. You don’t do business with a company for 35 years unless they are doing something right. Quality, Service, and Pricing.

Perry Pettas, James Kokenos, John Kokenos, and Damon Anastasion

Board of Directors, Pan Gregorian of Connecticut

Plaza Diner Restaurant - Valley Diner Restaurant, Connecticut

Bricco Restaurant Group

We have been in business for 10 years and have relied on Instantwhip to be our preferred dairy product provider. The main reason we choose to use Instantwhip is because we can look at them as a business partner not just another purveyor. The customer service is impeccable from the taking of the orders to delivery of the product into our coolers. Instantwhip has gone out of their way to make special deliveries to make sure we have product to operate the restaurants. Along with the great service they keep their pricing very competitive. The quality of the products that Instantwhip carries is top of the line and we have never had a customer complaint that was related to the quality of their product. We are looking forward to expanding the Bricco concept and growing along with Instantwhip.

Sincerely,

David Kaminski, Director of Operations

Bricco Restaurants, Akron/Cleveland, OH

Executive Chef

Throughout the years and at several restaurants, Instantwhip has consistently provided me with high quality products and top notch customer service. Today they offer that same quality while being a leader in distributing locally produced cheeses and fresh meats.

Chad Lavely

Executive Chef

The Granville Inn, Granville, OH

Sweet Bradley's Ice Cream, Inc.

I’m just writing you a note to show my appreciation for all the support and guidance you and the Instantwhip team has provided me in this past year. With your quality products, marketing and sales support and dependable delivery network, my first year in the ice cream business was a great success! I am looking forward to another great year with your support.

With sincere thanks,

Ray Stahovic, President

Sweet Bradley’s Ice Cream Inc., Greece, NY

Katzinger's Delicatessen and Grocery

As the owner of Katzinger’s Delicatessen and Grocery and because of the complexity of my inventory, I purchase from many different companies. Instantwhip has been one of my largest and most trusted suppliers for over 17 years. If I am unable to find an item or need a bid, I call Rusty Tuggle at Instantwhip. If I'm in a bind, need something in a hurry or read about a new product, I call Instantwhip. Not only are Rusty and the Instantwhip staff dependable, they are proactive. They understand our standards and only come to us with products that work for us which saves Katzinger’s both time and money.

Diane Warren, Owner

Katzinger’s Delicatessen and Grocery, Columbus, OH

Diggidy's Frozen Treat Factory

Instantwhip has been a pleasure to deal with as a supplier. They have been helpful in going out of their way to assist us in choosing products, providing samples, and even invited us to their facility to preview taste their many offerings. Their sales staff is supportive of our needs and goes the extra mile to ensure things happen smoothly. They don't just hand us a price list and ask for an order. They seem to be a company that thinks a lot further down the road with their customers. It is hard to find a company that can think past todays order. Instantwhip has recommended products that will work for us and our customers, and has even recommended we didn’t buy a product they didn’t think was right for us. Sure the decision is ultimately ours, but its great to deal with a company that sees mutual success as a priority. I would recommend them to anyone.

Jason Struble

Diggidy's Frozen Treat Factory, Anderson, IN

Moonlight Creamery, LLC

I am responsible for the product supply chain at Moonlight Creamery LLC, Fairport, NY. My responsibilities include researching product compatibility, cost analysis, supplier contact, and scheduling delivery of the many supplies needed to maintain a retail business that specializes in premium ice cream and cakes, coffee varieties, artisan chocolates, and quality customer service. We will have been in operation for six (6) years in July 2013 and throughout those six (6) years; Instantwhip has supplied our business with numerous dairy and dairy related products that have met our high standards. Order requests have been responded to and deliveries timely. New product offerings have been communicated and promoted. The current Instantwhip team located in the Rochester, NY facility warrants special notice in that David and Brian and their supporting staff has been exceptionally helpful in maintaining our supply chain with Instantwhip and has always done so in a friendly, positive, and responsive manner. Because of this reliability and type of service, we, at Moonlight Creamery, expect to continue our mutual relationship.

Gene Grenek

Moonlight Creamery LLC, Fairport, NY

Why do I do business with Instantwhip?

Why do I do business with Instantwhip: I do business with Instantwhip because their service is 1st Class! My salesman, John Beck, is very responsive to the needs of my business. When I call Customer Service, I can speak directly to a representative without navigating my way through an automated phone system. The Customer Service ladies, Heidi & April, are ALWAYS so pleasant to talk to! They know my account information without me having to repeat it every time I call. The drivers are great too! Warren and Joe are helpful and efficient with my deliveries! I do business with Instantwhip because they make it simple and easy for me! Thank you!

Susan Szczypierowski

2 Scoops Ice Cream, Hamburg, NY

Taylor's Bakery

In the bakery business, we need the freshest ingredients that we can source. We need a dependable company that can deliver on a consistent basis. Instantwhip Indianapolis does that for us. Instantwhip is an integral part of our supply chain.

Drew Taylor Allen

Taylor’s Bakery, Indianapolis, IN

His Place Ice Cream & Coffee Shop

We have been very happy with our partnership with Instantwhip. Our shop has only been open 6 months now, but Ted and the staff have done much more than most vendors would in helping us get started and keep running our shop smoothly. Ted actually volunteered to help us move our equipment into our shop on his own time before we even opened! We have been extremely happy with the quality of their products too. We get so many compliments on our dairy products from Instantwhip. We would recommend to them every time.

Kyle Adamson, Owner

His Place Ice cream/coffee shop, Greenwood, IN

Kristy's Whistle Stop

You cannot ask for a nicer, more service oriented group of people. I would not be in business and have the amount of business we do without Instantwhip and the wonderful people who work there. When we bought our shop we did not know how to do anything (not even make a cone). Randy came and taught us how to do everything. He was instrumental in our success. Steve and Michelle always take good care of us and go out of their way to find new and interesting products for us. They always have our best interests and our continued success at heart. If they do not sell it they will find it and get it in for us. Our driver Bill is very helpful and always helps us out and will also go out of his way for us. If we are out of product he always offers to make a special trip to get us what we need. We could not ask for more helpful, dedicated, and devoted group. After nine summers with them they have developed into friends! I cannot thank them enough for all they do for us!

Sincerely,

Kristy Magaro,

Owner Kristy’s Whistle Stop, Enola, PA

Fundraising Management

This is our third season working with Instantwhip Foods to handle the distribution of our fundraising business in the Minneapolis Metro market. As you have experienced, fundraising is a seasonal, demanding business that requires virtually no mistakes from a communication, accuracy of product count and on-time delivery perspective. Your team has performed at a level that is second to none in all of these areas! In addition, the attitude that is displayed when anyone from Fundraising Manager or our customers call to discuss opportunities or potential issues has been such a positive experience, that all involved, welcome dealing with everyone at your organization!

As you can imagine, we work with hundreds of distribution companies across the country. I can candidly tell you, that if everyone we worked with had the professionalism, accountability and "can do" attitude as the team of Instantwhip Foods Minneapolis, our job of growing the business, and growing sales for both of our companies would be a great deal less complicated! We often get caught up in the daily routines of servicing the business and don't get a chance to recognize such a quality group of people within an organization! From everyone at Fundraising Manager, that you and everyone at Instantwhip Foods Minneapolis for being a pleasure to work with and a true partner!

Sincerely;

Drew Clemens

Executive Vice President, Fundraising Manager, Minneapolis, MN

Main Street Ice Cream

We have been open for going on 5 years and have always used Instantwhip Buffalo. From the beginning they have always been very helpful and knowledgeable. John Beck is always there to help promote our business and to answer any questions, the office clerks are always pleasant and helpful to address concerns we may have. We are very pleased with the Turkey Hill Ice Cream, Upstate custard and pre-whip frosting we get delivered from Instantwhip. The deliveries are always very dependable and on time with service. Great product and service. You can't ask for anything more - thank you Instantwhip for being there for us and our business.

Randy and Denise Fenton

Main Street Ice Cream, Hamburg, NY

Ice Cream Factory

I came back to manage the Ice Cream Factory three years ago. At that time we were only ordering minimal items from Instantwhip. Since that time, we have switched over almost our whole line of hard ice cream to Turkey Hill. I also manage the Willowvale Diner, we have gone from using no Instantwhip products, to switching our whole dairy line over. We now use everything from orange juice to extra-large eggs through Instantwhip. Every person who I have dealt with, Sue, Melissa, Rudy, Bob, has been very helpful, nice, and knowledgeable. Because of the service, quality, and pricing, we will continue to a have a great working relationship.

Sincerely,

Adam Schloop, Ice Cream Factory, Chadwicks, NY

Sweet Treats

The customer service I have received from Instantwhip is outstanding. Deliveries are always there when I get to my store in the morning, and if there has ever been a problem they have made arrangements so I am not without any products I need. I enjoy ordering and if I ever forget to call, I get a phone call checking in to see what I need. They help me run a better store because of the service they have provided. Products are always of the quality we are looking for. I continue to use Instantwhip for their service, I enjoy the prices that are fair and look forward to many more years of the same.

Howie Zeamer

Sweet Treats Enterprises, LLC D/B/A- Son's, Quarryville, PA

Handel's Homemade Ice Cream & Yogurt

We have been in business since 1945. That doesn't happen because of luck. It happens because of hard work, dedication, staying focused, and building relationships. One of our most valued and trusted business relationships is with Instantwhip Foods. From purchasing to distribution, from logistics to customer service, they are an integral part of our growth and success. They have become an ally and a partner. Because of this partnership, we have been able to grow our reputation from coast to coast. Luck had nothing to do with it. Instantwhip and their people had everything to do with it.

Sincerely,

James J Brown

Chief Operating Officer, Canfield, OH

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